Collaborative Service Design Masterclass

2016-05-26 09:00 to2016-05-27 17:00(Europe/Tallinn)


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Collaborative Service Design

We will cover practical and essential tools for faster/cheaper idea and assumption validation useful for every product manager and entrepreneur who is creating a new service or product.

Trainer Alek Kozlov 

This workshop is designed to equip you with the ability to apply these tools in your work, achieve more flexible, transparent and effective innovation delivery and to grow satisfaction of users and stakeholders of your new service/product. 

  • You will practice the process of collaborative clearing vague scope of initial idea into more and more clear set of well understood requirements.
  • You will learn how to create Pragmatic Personas, identifying biggest growth potential and validate disruptiveness of your idea against their expectations.
  • You will practice techniques that help you to identify, remove and handle the risks of vicious assumptions and unnecessary waste.
  • You will leave this course not only writing better stories and creating stronger product backlogs, but also planning and communicating through the build team more effectively.


Toompuiestee 30
    Tallinn 372
+372 56650822


From '2016-05-26 09:00
To '2016-05-27 17:00


Alek Kozlov

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