Professional Scrum Master™ II (PSM II)
This Professional ScrumMaster™ II (PSM II ) training class
is a 2-day advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam.
Language: The training will be held in English
Trainer: Your trainer will be the internationally renowned Scrum trainer John Coleman (see below for bio)
Price: If you buy from outside Estonia, VAT is not applicable. The correct price is shown on this page and the last step of checkout.
Scrum is the most widely adopted framework for Agile development. It is a lightweight yet incredibly powerful set of values, principles, and practices to successfully deliver complex, innovative products and services that truly delight customers. Though scrum began as a way to develop software, it is currently used in a variety of industries across the globe.
Scrum relies on cross-functional teams to deliver products and services in short cycles, enabling:
- Fast feedback
- Quicker innovation
- Continuous improvement
- Rapid adaptation to change
- More delighted customers
- Accelerated pace from idea to delivery
- Effects on the organization of a successful Scrum Master
- Dealing with complexity and servant leadership
- Dealing with team conflict
- Removing impediments
- Facilitation techniques
- The Importance of a "Done" Increment
- The Sprint Goal
- Refresh the purpose of the Scrum Events
- The role of management in Scrum
- Successful product delivery
- Measurement in Scrum
- How to support the Product Owner
- Understanding the challenges of middle management
- Scrum Master as a change agent
The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. It is particularly beneficial for those people with at least one year of Scrum Master experience.
Over the 2 days, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:
- The Scrum Master as a Teacher
- The Scrum Master as a Coach & Mentor
- The Scrum Master as a Facilitator
- The Scrum Master as a Change Agent
As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.
As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.
There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.
All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. PSM II class participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.
You are also entitled to a 40% discount on the PSM III assessment. These industry-recognized PSM certifications require a minimum passing score.
Proffesional ScrumMaster™ II certification
The Professional Scrum Master II (PSM II) certification validates your ability as a Scrum Master to apply the Scrum framework, support Scrum Teams and solve complex problems in the real world. When attempting the PSM II, you should have advanced Scrum knowledge and in-depth Scrum Master experience. While attendance is not a prerequisite, attending a Professional Scrum Master II class is highly recommended.
PSM II includes questions from the following Focus Areas as defined in the Professional Scrum Competencies.
- Understanding and Applying the Scrum Framework:
- Empiricism, Scrum Values, Scrum Team, Events, Artifacts, Done
- Developing People and Teams:
- Self-Managing Teams, Facilitation, Leadership Styles, Coaching and Mentoring
- Managing Products with Agility:
- Product Backlog Management, Stakeholders & Customers
- Developing and Delivering Products Professionally:
- Managing Technical Risk
- Evolving the Agile Organization:
- Organizational Design & Culture
Your PSM II course registration payment includes the following:
- 2 days of high-quality instruction from a Scrum.org Trainer and Agile expert with over 20 years’ training and consulting experience
- Course materials handbook (PDF)
- Access to electronic copies of other reference documentation
- Recognition by the Scrum.org as a Professional Scrum Master II after passing the exam
- Password to take the PSM II assessment and 2nd Attempt is included if taken within 14 days of the course
I did an online training for PSM II course and the flow, topics, techniques used by John really helped to keep it engaging and focused. It was inspiring to witness John's passion for the agile world, and it was insightful, since we talked a lot about real-life problems and different ways to approach them. Overall, it was wonderful training that brought a lot of benefits and encouraged me to keep getting better while keeping the humbleness that John still shows after all the years of experience. Recommend it to everyone who wants great learning experience!
John has unparalleled teaching and coaching skills, supported by the ability and experience to run courses with a Mural Board and no presentation material. John puts emphasis on individuals & interactions, over processes & tools, by sharing and enabling participants to share their practical experiences, also thanks to spot-on exercises. The PSM II advanced course touched topics, scenarios and use-cases related to the ordinary and extraordinary life of a Scrum Master e.g., who wants to use empirical & evidence-based data for continuous improvement, to serve the Scrum Team to focus yet focus on their responsibilities and accountabilities, as well as on their impact on the organisation.
I highly recommend everybody to join the PSM II Advanced Course with John since it is a unique experience to get a solid understanding and perspective of the importance of the Scrum Master role, as well as their natural career development.
John Coleman, founder of Orderly Disruption, Thinkers360 top 10 agility thought leader, Scrum.org Professional Scrum Trainer, co-author of Kanban Guide and Prokanban.org Professional Kanban Trainer, LeSS Friendly Scrum Trainer, founder and host of Xagility™️ and Daily Flow podcasts.
Review & Ratings for John Coleman of Orderly Disruption on Google, VocalReferences & Trustpilot
Reviews & Ratings for all of John Coleman's workshops are available on:
It's not just about Reviews & Ratings
Reviews & ratings are limited by nature. John needs to understand if the learning made a real difference back in the office. So, John checks in up to 12-18 months later. He sees a pattern of improvement and regularly gets pleasant vibes from successful agility inspired by ideas on the workshops. For example, see this experience report.
John Coleman is a Professional Scrum Trainer, a candidate LeSS trainer / LeSS Friendly Scrum Trainer, organizer of ELNA (Executive Leadership Network for Adaptiveness), co-author of Kanban Guide, and author of Kanban for Complexity™ aka Kanplexity™ with lots of attribution to Dave Snowden & Cognitive Edge for Cynefin and related theory. See https://kanbanguides.org.
John did one of the most comprehensive comparisons/contrast of the scaling/descaling frameworks at https://valueglide.com/blog and https://orderlydisruption.com/blogs/grow-agility-for-your-why/mirror-mirror-on-the-wall-preamble-to-1-of-4 ("Mirror Mirror" series). John Coleman's blog posts on executives, Scrum, Kanban, Nexus Vs. LeSS, are available at https://bit.ly/JohnColemanBlog. John blogs prolifically at orderlydisruption.com, valueglide.com, Medium, CIO Water Cooler, and The Digital Transformation People.
Practicing what he preaches, except he doesn't preach -- he doesn't sell, huh?
John helps teams, managers, leaders, change agents, and execs. He can answer all sorts of up to date questions with ease. John coaches, teaches, consults for sustainable growth of agility in non-software as well as software. He created Broad and Deep agility (BaDa) on top of the shoulders of existing theory & practice. See https://www.youtube.com/watch?v=fUen2CeyTDk. John himself is broad & deep from the points of view of agility, people & change.
Standing on the shoulders of giants
John is a systems thinker who happens to be a huge fan of Cynefin and sees the benefits of both, erring on the side of Cynefin where they clash. Most importantly, John takes an independent view. John is also a people & change thinker; he uses Spiral Dynamics Integral (certified to level 2) and other models; even if they are criticized in some quarters as pseudoscience, John finds aspects of Spiral Dynamics helpful in structuring better conversations with people.
More proof he knows what he's talking about, and has done what he talks about
John's Scrum+Kanban Nexus+ case studies can be found (international payments company, European bank) at https://www.valueglide.com/blog/nexus-nexus-and-scrum.org-certifications.
John is grateful to be part of Marshall Goldsmith's #payitforward campaign and, in so doing, offers free coaching/mentoring/co-training to a selection of potential agility chefs. John is a member of the #MarshallGoldsmithLead60 group, a cohort from the 16,000+ #MarshallGoldsmith100CoachesApplicants. It was a privilege for John to be one of a lucky group of 60 people; Marshall Goldsmith himself taught that group in Salt Lake City in February 2018. All of John's workshops #payitforward Marshall Goldsmith content, including Marshall's advice to John himself.
John typically practiced with many of his clients for 18+ months. He is switching to shorter-term engagements. John's client list (directly or indirectly) includes Japanese Tobacco International, Shell, Barclaycard, Vocalink Mastercard, Centrica / British Gas, the Musgrave Group, RR Donnelley, DELL, Nordic Aviation Services, 84.51, Intralinks, PaySafe, Vodafone, Ericsson, NASA, Sky and BP.