Professional Scrum Master™ (PSM)
This Professional ScrumMaster™ (PSM) training class
is an interactive, activity-based course where students gain a strong understanding of Professional Scrum and the accountabilities of the Scrum Master. Through a combination of discussion and exercises, students develop a deep understanding of the underlying principles of Scrum and the Agile mindset while learning the practices applied by successful Scrum Teams.
Language: The training will be held in English
Trainer: Your trainer will be the internationally renowned Scrum trainer John Coleman (see below for bio)
Price: If you buy from outside Estonia, VAT is not applicable. The correct price is shown on this page and the last step of checkout.
Scrum is the most widely adopted framework for Agile development. It is a lightweight yet incredibly powerful set of values, principles, and practices to successfully deliver complex, innovative products and services that truly delight customers. Though scrum began as a way to develop software, it is currently used in a variety of industries across the globe.
Scrum relies on cross-functional teams to deliver products and services in short cycles, enabling:
- Fast feedback
- Quicker innovation
- Continuous improvement
- Rapid adaptation to change
- More delighted customers
- Accelerated pace from idea to delivery
- Scrum Framework
- Scrum Values
- Scrum Roles
- Overview of Scrum Roles
- Scrum Master Accountability
- Product Owner Accountability
- Developer Accountability
- Scrum Events
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Scrum Artifacts and Commitments
- Product Backlog and the Product Goal
- Product Increment and the Definition of Done
- Sprint Backlog and the Sprint Goal
- Complimentary Practice
- Story points
- Burndown charts
This course is appropriate for students in any industry where teams are working to solve complex problems. The Professional Scrum Master course is for:
- Practitioners that are interested in starting a career as a Scrum Master
- Scrum Masters, Agile/Scrum Coaches and consultant looking to improve their use of Scrum
- Anyone involved in product delivery using Scrum
In this two day class students are challenged to explore the Agile and Scrum principles so they can better understand what to do when applying Scrum to support their teams and organizations.
The course, developed by Scrum.org, uses a combination of instructor-led and activity-based learning where students work together in teams. Professional Scrum Trainers (PSTs) bring their own Scrum Master experiences and stories to the class and use their skills as professional trainers to deliver the material using their own unique delivery style. The result is an engaging, enjoyable learning experience where students gain a deep understanding of Scrum theory and principles, the Scrum Master accountabilities and why each element of the Scrum framework is important.
Students leave this course with an appreciation for Professional Scrum, the agile mindset and how to deal with common myths and impediments to agility. They gain the knowledge and understanding about how to choose and apply the appropriate practices and techniques that will be most beneficial for their Scrum Teams.
While it is not a prerequisite for the exam, it is highly recommended to take a PSM course to help you prepare for the test and gain a stronger understanding of Scrum.
All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.
Students of official Scrum.org Professional Scrum Master classes are also entitled to a 40% discount on the PSM II assessment once passing PSM I.
Professional ScrumMaster™ certification
The Professional Scrum Master (PSM I) certification validates your knowledge of the Scrum framework, the Scrum Master accountabilities and how to apply Scrum.
PSM I is recognized by the industry as a certification that demonstrates a fundamental level of Scrum mastery. As a PSM I certification holder, you have proven that you understand Scrum as described in the Scrum Guide and how to apply Scrum in Scrum Teams. PSM I holders have a consistent terminology and approach to Scrum.
PSM I includes questions from the following Focus Areas as defined in the Professional Scrum Competencies.
- Understanding and Applying the Scrum Framework:
- Empiricism, Scrum Values, Scrum Team, Events, Artifacts, Done
- Developing People and Teams:
- Self-Managing Teams, Facilitation, Coaching and Mentoring
- Managing Products with Agility:
- Forecasting & Release Planning, Product Value, Product Backlog Management, Stakeholders & Customers
Your PSM course registration payment includes the following:
- 2 days of high-quality instruction from a Scrum.org Trainer and Agile expert with over 20 years’ training and consulting experience
- Course materials handbook (PDF)
- Access to electronic copies of other reference documentation
- Recognition by the Scrum.org as a Professional Scrum Master after passing the exam
- Password to take the PSM I assessment and 2nd Attempt is included if taken within 14 days of the course
John Coleman is an outstanding trainer with his enthusiasm and practical delivery of the PSM I training.
He delivered the material with well organized real world and live experiences and very useful hands on exercises.
He was professional, interactive, encouraging and pleasant and I would highly recommend his training to all.
I attended the professional scrum master course in Manchester at the beginning of June. John made the training interactive, shared relevant experiences to bring the theory to life. A really good course but intense with a lot of information to absorb. I would recommend this course for anyone who wants to understand Agile and the Scrum framework. Post course support has continued to be good.
I attended the Professional Scrum Master course in Manchester at the start of June. The course was fantastic and full of great content. John is an excellent trainer with a wealth of commercial experience and knowledge. He made the course interactive, fun and covered quite a bit of extra material. I thoroughly recommend the PSM course to anyone considering using the SCRUM framework in future and also to existing SCRUM masters who want to refine and better their knowledge.
John Coleman, founder of Orderly Disruption, Thinkers360 top 10 agility thought leader, Scrum.org Professional Scrum Trainer, co-author of Kanban Guide and Prokanban.org Professional Kanban Trainer, LeSS Friendly Scrum Trainer, founder and host of Xagility™️ and Daily Flow podcasts.
Review & Ratings for John Coleman of Orderly Disruption on Google, VocalReferences & Trustpilot
Reviews & Ratings for all of John Coleman's workshops are available on:
It's not just about Reviews & Ratings
Reviews & ratings are limited by nature. John needs to understand if the learning made a real difference back in the office. So, John checks in up to 12-18 months later. He sees a pattern of improvement and regularly gets pleasant vibes from successful agility inspired by ideas on the workshops. For example, see this experience report.
John Coleman is a Professional Scrum Trainer, a candidate LeSS trainer / LeSS Friendly Scrum Trainer, organizer of ELNA (Executive Leadership Network for Adaptiveness), co-author of Kanban Guide, and author of Kanban for Complexity™ aka Kanplexity™ with lots of attribution to Dave Snowden & Cognitive Edge for Cynefin and related theory. See https://kanbanguides.org.
John did one of the most comprehensive comparisons/contrast of the scaling/descaling frameworks at https://valueglide.com/blog and https://orderlydisruption.com/blogs/grow-agility-for-your-why/mirror-mirror-on-the-wall-preamble-to-1-of-4 ("Mirror Mirror" series). John Coleman's blog posts on executives, Scrum, Kanban, Nexus Vs. LeSS, are available at https://bit.ly/JohnColemanBlog. John blogs prolifically at orderlydisruption.com, valueglide.com, Medium, CIO Water Cooler, and The Digital Transformation People.
Practicing what he preaches, except he doesn't preach -- he doesn't sell, huh?
John helps teams, managers, leaders, change agents, and execs. He can answer all sorts of up to date questions with ease. John coaches, teaches, consults for sustainable growth of agility in non-software as well as software. He created Broad and Deep agility (BaDa) on top of the shoulders of existing theory & practice. See https://www.youtube.com/watch?v=fUen2CeyTDk. John himself is broad & deep from the points of view of agility, people & change.
Standing on the shoulders of giants
John is a systems thinker who happens to be a huge fan of Cynefin and sees the benefits of both, erring on the side of Cynefin where they clash. Most importantly, John takes an independent view. John is also a people & change thinker; he uses Spiral Dynamics Integral (certified to level 2) and other models; even if they are criticized in some quarters as pseudoscience, John finds aspects of Spiral Dynamics helpful in structuring better conversations with people.
More proof he knows what he's talking about, and has done what he talks about
John's Scrum+Kanban Nexus+ case studies can be found (international payments company, European bank) at https://www.valueglide.com/blog/nexus-nexus-and-scrum.org-certifications.
John is grateful to be part of Marshall Goldsmith's #payitforward campaign and, in so doing, offers free coaching/mentoring/co-training to a selection of potential agility chefs. John is a member of the #MarshallGoldsmithLead60 group, a cohort from the 16,000+ #MarshallGoldsmith100CoachesApplicants. It was a privilege for John to be one of a lucky group of 60 people; Marshall Goldsmith himself taught that group in Salt Lake City in February 2018. All of John's workshops #payitforward Marshall Goldsmith content, including Marshall's advice to John himself.
John typically practiced with many of his clients for 18+ months. He is switching to shorter-term engagements. John's client list (directly or indirectly) includes Japanese Tobacco International, Shell, Barclaycard, Vocalink Mastercard, Centrica / British Gas, the Musgrave Group, RR Donnelley, DELL, Nordic Aviation Services, 84.51, Intralinks, PaySafe, Vodafone, Ericsson, NASA, Sky and BP.